SHIPPING & RETURNS
Shipping Policy
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We currently offer shipping within Canada.
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All orders are processed and shipped within 3-4 business days, excluding weekends and holidays.
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We offer standard shipping options with estimated delivery times of 3-7 business days, depending on your location.
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Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to track the progress of your shipment.
Return & Exchange Policy
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We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) within 30 days of delivery for a refund or exchange.
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To be eligible for a return, the item(s) must be unused, unwashed, and in the same condition as when you received them. They should also be returned in their original packaging with all tags and labels intact.
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To initiate a return, please contact our customer service team at Georgianmerchandise@gmail.ca or through our contact page, and provide your order number and reason for the return.
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Once your return request is approved, you will receive further instructions on how to proceed with the return.
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Please note that the customer is responsible for the return shipping costs.
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Refunds will be processed within 5-7 business days after we receive the returned item(s). The refund will be issued to the original payment method used during the checkout process.
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If you would like to exchange an item for a different size or color, please indicate your preference in your return request. Exchanges are subject to availability, and we will do our best to accommodate your request.